Eskimo North


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Phishing/Virus warning: Another bout of forged "support" emails





      If you see a message like the ones below and they have attachments, DO 
NOT open them, as they may contain a virus.  If they have a link, DO NOT 
click it, as it likely adds your email to spam lists, or worse, brings you 
to a page that downloads a virus or asks for your password -- as with any 
account you have here or elsewhere, DO NOT enter your passwords on links 
from unsolicited emails.

      Note that these are usually addressed or "signed" only vaguely or not 
at all, and without our own signature blocks (phone numbers, etc.).  This 
can be a quick way to identify such emails as forgeries.

      If you're ever in doubt of a link you receive in an email (from any 
company), the best bet is to visit their site DIRECTLY, not by clicking or 
copy-pasting the possible-forged link.

      A reminder to everyone, please have a anti-virus program and an 
anti-spyware or anti-malware program installed if you use Windows. Please 
be sure the databases are up to date and that you run a scan regularly, 
preferably once a night, at least once a week.

~ Eric

An example FORGERY seen recently:

 	- - -
 	Dear user of the eskimo.com mailing service!
 	We are informing you that because of the security upgrade of the mailing
 	service your mailbox (***@eskimo.com) settings were changed. In order to
 	apply the new set of settings click on the following link:

 	(link designed to add your email to spam lists or worse)

 	Best regards, eskimo.com Technical Support.
 	- - -

Another example FORGERY lately:

 	- - -
 	Attention!

 	  On October 16, 2009 server upgrade will take place. Due to this the
 	system may be offline for approximately half an hour.
 	The changes will concern security, reliability and performance of mail
 	service and the system as a whole.
 	For compatibility of your browsers and mail clients with upgraded server
 	software you should run SSl certificates update procedure.
 	 This procedure is quite simple. All you have to do is just to click the
 	link provided, to save the patch file and then to run it from your
 	computer location. That's all.

 	(link for email-harvesting lists or downloading a "patch"/virus)

 	 Thank you in advance for your attention to this matter and sorry for
 	possible inconveniences.

 	System Administrator
 	- - -


Eskimo North Support   | Voice Numbers - (206)812-0051 or 800-246-6874
support@eskimo.com     |   Voice help available 9am to 5pm (PST) Mon-Fri
PO Box 55816           |     (Temporarily closed Saturday and Sunday)
Seattle, WA 98155-0816 |        Fax us at - (206)812-0054