Recently you requested personal assistance from our on-line support
center. Below is a summary of your request and our response.
New Bulk Sender Application
Response Via Email(Rafael) – 05/01/2014 01:04 PM
Thank you for contacting Yahoo Mail.
Please note that if you are not the administrator for the mail server(s) affected,
we encourage you to contact the administrator so they can address the possible
issues regarding mailings from the mail server.
After looking into the issue, it appears that your emails may have become
deprioritized due to a number of potential issues with your mailings. These
deprioritizations were temporary but may be re-triggered if the sending IP profile
continues to be poor.
To continue to receive prioritized delivery, we recommend ensuring that you conform
to industry standard practices. Then you will not be deprioritized and you should
see improvements in delivery times as well as available connections.
Please visit the following help pages for information on improving list maintenance:
If you are not conforming to the standards listed in the help pages above, then you
will likely experience significant delays in connections, as our system
automatically prioritizes connection availability based on the type of information
contained in these FAQs. By trying the basic suggestions listed on the help page,
you can potentially:
* Decrease your cost of mailings in bandwidth, hardware, AND management.
* Increase the effectiveness of your mailings – non-existent users can’t open your
mail or respond to your offers!
* Increase the speed of your delivery – emails sent to large numbers of non-existent
users can definitely impact the time it takes for you to deliver your important
Plus, you’ll ensure that your messages are prioritized by our delivery system which
helps us differentiate you from spammers.
Yahoo Customer Care
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Auto-Response – 04/29/2014 09:36 PM
This is an automated message acknowledging your recent submission for help to Yahoo
Customer Care. Please do not reply to this automated message as replies will not
been seen or answered by a Yahoo Customer Care representative. • If you reported
abuse, we will investigate and take action where appropriate, and may be contacted
if additional information is required to complete our investigation. We appreciate
your efforts to make our community better. • If you are submitting a request for
assistance, or asking a question, a representative will respond as soon as possible.
Your Incident ID is: 140429-069541 Sincerely,The Yahoo Customer Care Team
We will assume your issue has been resolved if we do not hear from you
within 72 hours.
Thank you for allowing us to be of service to you.