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          Eskimo 5-10-minute outage 10/18 9pm PST

          • To: outages-list@eskimo.com
          • Subject: Eskimo 5-10-minute outage 10/18 9pm PST
          • From: "Eric T. Jorgensen" <ericj@eskimo.com>
          • Date: Thu, 18 Nov 1999 21:27:52 -0800 (PST)
          • Resent-Date: Thu, 18 Nov 1999 21:27:54 -0800
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The outage of the shell server (and everything else that depends
on it) at about 9pm tonight was due to my own error.  One of the
web servers was coming up with NFS errors from eskimo (the shell
server, and the location of the user directories among others). 
Robert rebooted the machine seeing strange file system entries,
and after a minute or so the server started doing the same thing
again.  I rebooted it again but still the errors were showing on
the screen. 

I killed the nfsd processes on eskimo and restarted them -- or so
I thought, since the other console windows only showed errors
during the couple seconds that elapsed between commands.  However,
nfs is kernel-based on that machine, and it required a boot of
eskimo to restart it.  Strong lesson learned there, of course... 

Luckily, after this, the original www console errors that
prompted the action in the first place also stopped.  Sorry for
the downtime folks.

~ Eric
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