We are currently experiencing an outage of the Seattle, Everett, Tacoma and Phoenix POP. It is my understanding the telco provider used for those POP's in both states is experiencing a state-wide outage in both states. We have new POP's in Seattle and Phoenix that are not yet officially turned up, they have not been fully tested and not all lines are in service yet, consequently if you dial them your chances of getting through are hit and miss, but that's better than the current POP's which are 100% miss. Those numbers are: Seattle: 206-299-0155 Phoenix: 602-445-0051 It just struck me as odd that the area code in the two states that are currently broken are mirror images (602-206).. Anyway feel free to try those numbers but understand they are not yet fully operational. We do not yet have an estimated repair time.