One of Sprint's routers that terminates one of our T1 circuits is ill to put it mildly. This was causing approximately 1/3rd of all transmitted packets to get lost (all packets down that circuit). That circuit is out of service now, however, the remaining two are not sufficient to carry the load at this time of day and so some packet loss, around 5%, and high latency is the result. Sprint is working on the hardware problem tkt 4979236. I've been trying to get a 4th T1 from Sprint because things have been marginal at times with three now, but having problems with the beauracy there, they keep changing my sales people mid-stream and at this point I've more or less reached the conclusion I need something from another carrier. ---------- Forwarded message ---------- Date: Wed, 5 Sep 2001 09:51:25 -0700 (PDT) From: Bosaiya <firstname.lastname@example.org> To: email@example.com Cc: Robert Dinse <firstname.lastname@example.org> Subject: Hello? Anyone home? I've been having horrendous trouble telnetting since about six-thirty this morning. After typing "support" in the To: line it took over a full minute for the text to appear. That's about par for the course this m Okay, so now the connection is being dropped. Still no one has answered the phone.