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Re: user "oscar"

     ELI had to replace a three mile section of fiber this morning.  I don't
know all the details, but this partially isolated the Tukwila switch which
provides service for many of the Western Washington modem lines, and it also
affected voice mail which is why it rang rather than going into voice mail.

     The bad section of fiber has been replaced, everything should be back to
normal now.

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On Sat, 6 May 2006, Carl Dinse wrote:

> Date: Sat, 06 May 2006 13:42:03 -0800
> From: Carl Dinse <>
> To: Nanook <>
> Subject: user "oscar"
> He left us a voice mail this morning because he kept getting busy 
> signals when he dialed in.   I gave him a call back, he says 
> everything's working now but mentioned to me that when he called support 
> this morning would just ring and ring and never an awnsering machine 
> would pick up until Noon.   I'm wondering if Eli had a problem this 
> morning or maybe his phone company down in Tocoma was having a 
> problem.   Any known outages?
> -- 
> Carl D.