Bernard J. Zuccarelli
1020 SW 156th Street Apt. #1 - Burien, WA 98166
tel: 206-988-6807
email: bjzuccar@eskimo.com
Personal Web-Site: http://www.eskimo.com/~bjzuccar
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Education
Raritan Valley Community College - North Branch, NJ: Associate of Arts, Class of 1993
Trenton State College - Trenton, NJ: BA Business and Organizational Communication
Class of 1995

Employment History
Retail
Convenience store management: Five years - Retail store department manager: One year
Combined experience of more than 15 years direct customer service
Sales
Combined experience of 5 years in both inside and outside sales
Lines include insurance, vacuums, cars, and tennis ball machines
Food Service
Combined experience of more than 10 years as cook, baker, bartender, waiter and dining room host/cashier in a wide variety of food service outlets
Self-Employment
Professional musician: Piano player in various venues - 1990-1993
Clerical
Receptionist/Admin Ass't: Combined experience one year in various business and technical environments

Current Employment

Regence BlueShield - Seattle, WA:Team-Lead, Claims Control Dept. 5\3\1999 - 9/16/1999
Duties:
Prepare all categories of claims (Medical, Hospital, Dental) for entry
Support keyers in proper and complete entry of all types of claims
Assist keyers in telephone reporting of payroll hours and exceptions
Research incomplete claims and assist in completion of entry process
Train new keyers in the use of department's software programs
Perform various duties in support of other sections of the Claims Control Department
Support and assist fellow team leads

Regence BlueShield - Seattle, WA: Data Entry (Temp) 2\1\99 - 5\3\99
Duties: Performed entry of medical insurance claims.
Achieved and maintained company standard of 200+ claims per day at 98% accuracy

Other Employment
Continuous employment in a wide range of short to long-term data entry/customer service oriented positions obtained with the assistance of various employment agencies since arriving in the Seattle area in September, 1996.
Highlights:
PriceCostco Co. Issaquah, WA; Data Entry/General Clerical (Temp) - 5/14/98-6/18/98
Danzas Shipping Co. Bellevue, WA; Customer Service/Operations - 6/13/97-4/24/98
Danzas Shipping Co. Bellevue, WA; Data Entry/General Clerical (Temp) - 3/29/97-6/13/97
Airtouch Cellular Corp. Bellevue, WA; Customer Service (Temp) - 2/3/97-3/14/97
Goodwin Attorney Services - Seattle, WA; Microfiche Machine Operator (Temp) - 11/11/96-1/4/96
Northwest Hospital Laboratory - Seattle, WA; Data Entry (Temp) - 9/9/96-10/25/96

Broadcasting Credits
Combined experience of more than three years in college and commercial radio as on-air personality, writer, editor, and producer of a wide variety of programs and features
Highlights
On-air Host: "Friday Night Oldies" - WTSR; September, 1972 - May 1973
On-air MC: 1st Annual WTSR Radiothon ($2000 raised, benefit March of Dimes) April, 1973
Creator/Executive Producer/On-Air Host: WTSR "FM in the AM" September, 1994 - May, 1995
Associate Producer/Segment Producer: "Square One" 30 min. weekly Public Affairs Program - Spring, 1995
Board Operator: WKNE-AM and WKNE-FM Keene, NH; November, 1995 - July, 1996
On-air Personality: Weekend Overnight Time Slot, WKNE-FM; February 1996 - July, 1996
("Air-Check" or recorded typical on-air hour available)
MC: Keene Cheshiremen Annual Show - March, 1996


Special Qualifications
Advanced Proficiency in basic computer applications - MS-Dos, MS-Windows 3.1 and Win95
Advanced Proficiency - WordPerfect (all versions)
Advanced Proficincy in writing, editing, composition, sentence structure, and punctuation
Advanced Proficiency in various Internet/Web Applications and Programs
Advanced Proficiency in audio production and editing (analog and digital)
Intermediate Proficiency in Microsoft Word (all versions)
Intermediate Proficiency in HTML and Web-Page formatting and editing
Conversant in Spanish


Academic and Community Service - Participation and Achievements
Wide range of participation in college and community organizations
Highlights
Founding President, Somerset County College Drama Society; January, 1972
Executive Producer, Don't Drink the Water; April, 1972
Citizenship/Service Award, Somerset County College; May, 1972
Cast Member, Bound Brook High School community Production Mame; May 1980
Assistant Scoutmaster, Boy Scout Troop 41 - Bound Brook, NJ; 1980 - 1982
Member, Somerset Hills/Plainfield Barbershop Chorus; 1980 - 1982
Columnist: Raritan Valley Community College Student Newspaper The Record; Spring 1993
Participant: Conference of the Higher Education Task Force of NJ Gov-Elect Christine Whitman Transition Team; November, 1993
Columnist: Trenton State College Student Newspaper The Signal; Spring, 1994
Member, Keene Cheshiremen Barbershop Harmony Chorus; July, 1995 - August, 1996
Chorus Member: Keene, NH Lions Club Production Guys and Dolls; March, 1996
Cast Member, Branch River NH Community Theater Production Love, Sex, & The IRS; June, 1996
Member: Bellevue Northwest Sound Barbershop Harmony Chorus; November, 1996 - Present
(see www.harmonize.com/northwestsound)

Interests & Hobbies
Reading, music, crossword puzzles, computer applications
Expert cribbage player

References
Available on request