NewNet



Troubleshooting Failed IRC Connections
Use this Source to Detect Why You are Having Trouble Connecting or Staying Connected to IRC

01.26.99 NewNet Promotion Team

This document will be updated as new connection issues come up. Sometimes new servers bring in new connection problems. We will try to make this as painless as possible.

Contents

  1. Non IRC-related errors
    1. No Route To Host
    2. Unable to resolve IRC server
    3. Connection timed out


  2. Connection Refused Issues
    1. Connection refused: Please try US or EU server.
    2. Connection refused: You are not authorized to use this server.
    3. Connection refused: Max connections at this time.
    4. Connection refused (no error message given)


  3. Connected, but then instantly disconnected
    1. K-lined: You have been banned from this server, please enable IDENT
    2. K-lined: Spamming is not allowed
    3. K-lined: Harrasment
    4. K-lined: (any other reason that sounds like you did something wrong, but didn't)


  4. Odd disconnect reasons while chatting
    1. Connection reset by peer
    2. Ping Timeout
    3. Excess Flood


Documentation

  1. Non IRC-related errors

    1. No route to host.
      What could this mean? It means you are not connected to the Internet. Check your connection (reconnect if everything seems fine) and try again.


    2. Unable to resolve IRC server
      Two major issues come to mind here. Either one, the server no longer exists under that name, or two, you typed it wrong. If you are 100% sure you typed it correctly, try another server. That one just isnt there.


    3. Connection timed out.
      This is usually due to a downled data line somewhere inbetween your ISP and the server's ISP. It could also mean that either you or the server are on a really lagged line. Perhaps you have a large download going on in the background, or something similar. Patience is usually the best option here. On a side note, if you have no downloads, and this persists for any server, and your Internet connection is rather slow, get a new ISP :)


  2. Connection Refused Issues.

    1. Connection refused: Please try US or EU server.
      I have only seen this on UnderNet, but have heard of other networks doing similar things. All this means is that you should connect to a server in your region. The server checks your hostname, decided what continent you are on, and if it isnt the right one for that server, gives you this error. Instead of trying in vain to get into this server, find one that matches your location. Usually EU coveres anywhere but the US and Canada.


    2. Connection refused: You are not authorized to use this server.
      This means that the server you are trying to log into is most likely a private server. Try another server (sometimes it seems like most of EfNet is this way, but there are public ones out there).


    3. Connection refused: Max connections at this time.
      A smart IRC Server Admin will set a number relative to the size of their data line. On occasion the server does get full, and you have to try another one. An alternative, if you must be on this server, is to wait a few minutes. Someone is bound to log off eventually, but try to not hammer the server with connection requests, that only leads to K-Lines (banned from server).


    4. Connection refused (no error message given)
      Usually this means that you are connecting to the wrong port on the server. The standard IRC port is 6667, but other networks use other ports (Dalnet 7000) If it is a large network, go to its website and fidn out its default port numbers. This could also (or so I've found) mean that there is a machine named "irc.server.com" but it doesnt have irc server software on it. If you cant find a working port, try another server.


  3. Connected, but then instantly disconnected

    1. K-lined: You have been banned from this server, please enable IDENT
      This is normally a NewNet error message, but other networks might use it too. All this means is that either your IdentD client is not working, or the server didnt check it, but has a ban set if you dont use it. (Silly, I know, but it does happen sometimes) If you are on a UNIX machine, check your Ident software, or contact the system admin. Most other platforms have built in IdentD clients in the IRC client. Check through the help files for your particular client. If you need to download identD, you can grab it from this identd ftp site.


    2. K-lined: Spamming is not allowed Two possibilities here. Perhaps you were spamming and got caught. In that case, shame on you, serve your punishment. If you haven't a clue what spam is or do know and never did it, most likely someone from your ISP was causing trouble by spamming, and several "modem ports" at your ISP got banned. First step, reconnect to your ISP, if you are still banned, then most likely your ISP is totaly banned. Send an e-mail to the irc server admin (most times a server will set up an address like irc@server.com) and explain your situation. If that doesnt work, you just have to wait until the K-line (ban) is removed, usually within 5 hours, sometimes up to 72.


    3. K-lined: Harrasment Read part b. In place of "spamming" insert "Harassment." :)


    4. K-lined: (any other reason) The thing to understand about K-lines is this. The IRCOP can place them at any time they please. Most networks have IRCOPs that will scream when another "OPER" places a K-line that wasnt needed. As users, all we can really do is hope we are on one of these networks. The good news is more and more networks do not stand for impropor K-lines. If you are the one who caused this K-line to be set, serve your punishment. If you are a innocent bystander caught in the crossfire, Im sorry, but theres not much you can do. Try another server on that network. If worse comes to worse, you can always email a NewNet server admin to inquire about a K: line you honestly feel should be removed.


  4. Odd disconnect reasons while chatting

    1. Connection reset by peer There is not much the average person can do about these, other than reconnect to the server. There are many different ideas as to what causes this, but I've never had any concrete proof as to any of their validity. I wont print them here. Just reconnect. :)


    2. Ping Timeout During the course of chatting, the IRC server will send a PING message to your client, and the client responds with a PONG. This tells the server that you are still there. Sometimes either you or the server gets lagged, and these messages get cut off. Reconnect and you can chat again. Sometimes this happens several times in one chat session. Try another server on the network. If it persists, its probably your end.


    3. Excess Flood The two most common ways to achive this are to either purposely send a large of text to the server, or to inadvertantly do it (usually by playing ascii images) If you did it on purpose, watch out, an IRCOP might just K-line you for it. If it was an Ascii Image, or a file being relayed to the channel, try to slow it down.


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