Teresa Atkinson 1349 222nd Place N.E. Redmond, WA 98053 425-898-9806 tla@eskimo.com; teresadse@home.com Objective: Programmer/analyst position where I can exercise my proven skills in identifying and supporting the goals of the end user, and always delivering quality goods on time. ***Summary of Expertise*** Programming Languages & Web Technologies Visual Basic 6.0, VBA, ASP, ADO, SQL, HTML, HTMLHelp and WinHelp. Familiarity with XML, DHTML, Javascript, VBScript, and Perl. Coursework in Cobol and C. Networking, Operating Systems, Database, and Hardware Windows NT 3.51/4.0 Admin, Exchange Server 4.0 Admin., Windows 98, IBM compatible and Apple hardware, DOS, Macintosh/System 6/7, Novell Netware 286/386, TCP/IP, FTP, Unix, Vax/VMS. Familiarity with SQL Server. Applications Microsoft Word 2000, Microsoft Excel 2000, Microsoft Outlook, Microsoft Front Page 2000, PaintShop Pro and a number of others. ***Employment History*** 5/94 - 8/00 - Wasser Communications (contract positions at Microsoft), including: Programmer - Visual Studio Documentation Group (8/26/99 to 8/24/00) * Created and modified javascripts to facilitate behaviors such as non-scrolling regions and feedback functionality. * Analyzed and solved build problems across the Visual Studio documentation set. * Tested new Spider features for Spider Developer before release by Spider PM. * Worked extensively with users to analyze requirements for developing tools. * Created and documented VBA tools to automate production tasks, including working with the XML DOM, connecting through ADO to SQL Server authoring database, and generating or testing Word docs. * Wrote ASP pages to query databases and generate reports. Programmer - Windows 2000 Documentation (3/8/99 to 4/27/99) Performed maintenance development on a VBA tool that allows editors to work on HTML documents in Word 95, without losing the native HTML format. Web Developer/HTMLHelp Specialist - Windows CE (2/3/97 to 3/23/97 & 9/22/97 to 10/22/98) * Created and modified custom VBA and Perl tools for handling special formatting of documentation. * Built online documentation for all Windows CE developer products. * Documented the build process. * Provided proactive support in coordinating hand-offs with other departments and groups and in planning for future deliverables. Technical Specialist - Visual Basic 5.0 Documentation Group (6/3/96 to 2/1/97) * Created tools to export data from a database to Word. * Built Visual Basic Books Online. * Tested all beta versions of a custom help engine written in Visual Basic. * Provided technical support to writers and other online help builders. Tools Developer - Back Office Windows NT Shell Update Group (10/11/95 to 2/23/96) * Created and updated custom tools used within Back Office to 32-bit/Word7/Excel7/VB4. * Provided internal technical support for Microsoft Exchange, Windows NT, printers. Technical Specialist - Microsoft Exchange Server Documentation Group (3/1/94 to 10/20/95) * Designed and programmed Access Basic error message database. * Designed and built 5000 pages of online documentation for Exchange Server SDK, MAPI, and various other components of Exchange. * Maintained software test lab, and provided support for beta software. 4/96 to 1/99 (concurrent with other positions)- E-Commerce Proprietor Pine Lake Fabrics - Internet Fabric catalog Performed all aspects of management for an Internet mail order retail store, including web page development, customer relations, purchasing, merchandising and selling. 07/92 - 8/93 - Microcomputer Specialist Attachmate Corporation, Bellevue, WA * Provided hardware and software user support for 450+ home office and 78+ field office employees. * Performed general network administration, including network and fax administration. * Built desktop computers from the motherboard up. Specialized in laptop and notebook hardware support. 07/91 - 07/92 - PC Specialist Applied Microsystems Corporation, Redmond, WA * Provided hardware, software, and Novell LAN user support for 150 users. * Created training materials and individualized training for users. 1988 - 1991 - Computer Information Systems Coordinator North American Energy Services, Issaquah, WA * Provided hardware and software support for users. * Performed maintenance of computerized multiplexed telephone system. ***Education*** Pursuing certificate in Visual Basic programming, Bellevue Community College. Expected completion December 2000. VB courses focus on ADO, SQL Server, creating class modules, data manipulation and validation, and error handling. Also covered systems analysis, systems design and technical writing. XML, Javascript, Technical Writing, DHTML, Database to Web Integration with ASP courses, May-September 1999. Courses in Visual Basic, Cobol, C programming, Novell and Unix networking, 1990 to 1995. Bachelor of Arts, Political Science, Washington State University, May 1985.