Summary of Expertise

Programming Languages & Web Technologies
Visual Basic 6.0, VBA, ASP/VBScript, ADO, SQL, HTML, CSS, HTMLHelp. Familiarity with XML, DHTML, Javascript, and Perl. Coursework in C++ and COBOL.

Networking, Operating Systems, Database, and Hardware
Windows NT 3.51/4.0 Admin, Exchange Server 4.0 Admin., Windows 98, IBM compatible and Apple hardware, DOS, Macintosh/System 6/7, Novell Netware 286/386, TCP/IP, FTP, Unix, Vax/VMS. Coursework and familiarity with SQL Server.

Applications
Microsoft Word 2000, Microsoft Access 2000, Microsoft Excel 2000, Microsoft Outlook, Microsoft Front Page 2000, PaintShop Pro and a number of others.

Employment History

9/00 - present - Programmer, Demand Side Engineering (Energy Conservation Consulting)
Developing marketing web page and project tracking database.

5/94 - 8/00 - Microsoft contracts through Wasser, Inc. including:

Tools Developer - Visual Studio Documentation Group (8/26/99 to 8/24/00)
Worked extensively with users to analyze requirements, then created and documented VB/VBA tools to automate their tasks. Tasks included working with the XML DOM, connecting through ADO to a SQL Server authoring database, and generating or testing Word docs. Also created and modified javascripts to facilitate behaviors to be implemented across huge doc sets. Developed ASP pages to query SQL databases and generate reports. Analyzed and solved build problems across the Visual Studio documentation set. Tested features of an internal tool called Spider before company-wide release.

Tools Developer - Windows 2000 (3/8/99 to 4/27/99)
Performed development on a VBA tool that allows users to work on HTML documents in Word 95, without losing the native HTML format.

Web Developer/HTMLHelp Specialist - Windows CE (2/3/97 to 3/23/97 & 9/22/97 to 10/22/98)
Created and modified custom VBA tools for handling special tasks, such as merging content from two doc sets into one, and automating massive formatting changes across a huge doc set. Developed, implemented, and documented the build process for all Windows CE developer products. Managed hand-offs with other departments and groups, and helped plan for future deliverables.

Technical Specialist - Visual Basic 5.0 Documentation Group (6/3/96 to 2/1/97)
Created tools to export data from a database to Word. Tested all beta versions of a custom help engine written in Visual Basic. Built Visual Basic Books Online. Provided technical support to writers and other online help builders.

Tools Developer - Windows NT Documentation Group (10/11/95 to 2/23/96)
Converted custom tools to 32-bit/Word7/Excel7/VB4. Provided internal technical support for Microsoft Exchange, Windows NT, printers.

Technical Specialist - Microsoft Exchange Server Documentation Group (3/1/94 to 10/20/95)
Designed and programmed Access Basic error message database. Maintained software test lab, and provided support for beta versions of Exchange. Designed and built 5000 pages of online documentation for Exchange Server SDK, MAPI, and various other components of Exchange.

4/96 to 1/99 (concurrent with Microsoft positions)- E-Commerce Proprietor Pine Lake Fabrics - Internet Fabric catalog
Performed all aspects of management for an Internet mail order retail store, including web page development, customer relations, purchasing, merchandising and selling.

07/92 - 8/93 - Microcomputer Specialist Attachmate Corporation, Bellevue, WA
Provided hardware and software user support for 450+ home office and 78+ field office employees. Performed general network administration, including faxback administration. Built desktop computers from the motherboard up. Specialized in laptop and notebook hardware support.

07/91 - 07/92 - PC Specialist Applied Microsystems Corporation, Redmond, WA
Provided hardware, software, and Novell LAN user support for 150 users. Created training materials and individualized training for users.

1988 - 1991 - Computer Information Systems Coordinator North American Energy Services, Issaquah, WA
Provided hardware and software support for users. Performed maintenance of computerized multiplexed telephone system.

Education

Pursuing certificate in Visual Basic programming, Bellevue Community College. Expected completion in June 2001. VB courses focus on ADO, SQL Server, creating class modules, data manipulation and validation, and error handling. C++ course focused on creating class modules. Also covered systems analysis, data modeling, systems design and technical writing.

XML, Javascript, Technical Writing, DHTML, Database to Web Integration with ASP, May-September 1999.

Cobol, C programming, Novell and Unix networking, 1990 to 1995.

Bachelor of Arts, Political Science, Washington State University, May 1985.