There are about 40 ticket counters at the train station.
As you can see from the sign, counter 16 said it was English speaking.
It was the ONLY counter that advertised this. So I waited in this line.
When I finally get to the front of the line
20 minutes later, I discover the ticket lady at the counter doesn't speak a word of English!
I point to the sign above the counter and the ticket lady acknowledges it.
But she doesn't speak English.
Talk about false advertising.