==> Western Washington 56K and ISDN Dial Access Customers <== In the interest of providing you with the best service possible and in order to avoid busy signals it is essential that you use the CURRENT 56k and ISDN access numbers in Western Washington. Use the number which is closest to you for better performance. This is true even if the number you are presently using is a local call. Auburn 253-793-0155 Battle Ground 360-342-3200 Bellevue 425-484-0155 Camas 360-334-3200 Everett 425-791-0199 Graham 253-559-0155 Issaquah 425-642-0155 Kent 253-270-0155 Maple Valley 425-660-0155 Puyallup 253-799-0155 Renton 425-663-0155 Roy 253-645-0155 *New* Seattle 206-299-0155 Sumner 253-648-0155 *New* Tacoma 253-650-0155 Vancouver 360-314-2119 The "*New*" is meant to denote that this is a number replacing an old access number for these locations. Most of these numbers are in fact new. Some of these prefixes are new and we have run into instances of the telephone companies not yet having proper programming in their switches to process calls. If you encounter a recording that says your call can not be completed as dialed, please inform us and include the number you are calling from as well as the called number. The new numbers do NOT support K-56flex protocol. Only V.90 56k protocol is supported. Therefore, if you have an old 56k modem that was manufacturered prior to the ratification of the V.90 protocol you will need to obtain and install a firmware upgrade or in the case of HSP or Winmodems, a driver upgrade. Usually this consists of downloading an executable file from the modem manufacturers website and running it. If you have a K-56flex modem and you do not upgrade to V.90, then you will see the connect speed reduce to a v.34 connect speed (something less than or equal to 33.6kb/s). If you are in one of the communities surrounding Seattle and Tacoma and one of the new telephone numbers is closer to you than Seattle or Tacoma, please use that number. This eliminates or minimizes the use of interoffice trunking, reducing the likelihood of noise or transmission problems or blockage due to inadequate trunking.