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Dial-up Access Down

Posted: Tue Apr 09, 2019 1:31 pm
by Nanook
Posted on April 9, 2019

Presently, our dial-up customers are unable to authenticate.

We have tested our radius authentication servers and those of our wholesale provider and found the issue to be with the providers authentication servers.

I attempted to generate a ticket via the normal means at GlobalPops loginto.us website and found the ticket link broken on their website as well.

Since they normally do not allow phone tech support and have no means of contacting other than the now broken ticket system, I called their retail dial-up center and got them to generate a ticket for me. I was assured I would receive a copy in my e-mail and someone would contact me but so far neither has occurred.