{"id":3671,"date":"2015-12-28T17:56:47","date_gmt":"2015-12-28T17:56:47","guid":{"rendered":"https:\/\/www.eskimo.com\/~nanook\/?p=3671"},"modified":"2015-12-28T18:25:00","modified_gmt":"2015-12-28T18:25:00","slug":"comcast-it-just-gets-better-and-better","status":"publish","type":"post","link":"https:\/\/www.eskimo.com\/~nanook\/2015\/12\/28\/comcast-it-just-gets-better-and-better\/","title":{"rendered":"Comcast &#8211; It just gets better and better"},"content":{"rendered":"<p><span style=\"font-family: arial,helvetica,sans-serif; font-size: 12pt; color: #800000;\">\u00a0\u00a0\u00a0\u00a0 Today I&#8217;m working with their 2nd tier support group.\u00a0 I have these traceroutes that show exactly where it fails, but they have no e-mail I can send to, no ticket system I can post the information to, no way of getting it to them.<\/span><\/p>\n<p><span style=\"font-family: arial,helvetica,sans-serif; font-size: 12pt; color: #800000;\">\u00a0\u00a0\u00a0\u00a0 They are showing my modem lost sync five times yesterday.\u00a0 It&#8217;s only the seventh modem I&#8217;ve had.\u00a0 But even it&#8217;s losing sync doesn&#8217;t explain how I can get one hop out and not further.<\/span><\/p>\n<p><span style=\"font-family: arial,helvetica,sans-serif; font-size: 12pt; color: #800000;\">\u00a0\u00a0\u00a0\u00a0 I suspect they&#8217;re going to have someone come out and replace the modem AGAIN and still not fix the problem.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00a0\u00a0\u00a0\u00a0 Today I&#8217;m working with their 2nd tier support group.\u00a0 I have these traceroutes that show exactly where it fails, but they have no e-mail I can send to, no ticket system I can post the information to, no way &hellip; <a href=\"https:\/\/www.eskimo.com\/~nanook\/2015\/12\/28\/comcast-it-just-gets-better-and-better\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3671","post","type-post","status-publish","format-standard","hentry","category-uncategorized","wpautop"],"_links":{"self":[{"href":"https:\/\/www.eskimo.com\/~nanook\/wp-json\/wp\/v2\/posts\/3671","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.eskimo.com\/~nanook\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.eskimo.com\/~nanook\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.eskimo.com\/~nanook\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.eskimo.com\/~nanook\/wp-json\/wp\/v2\/comments?post=3671"}],"version-history":[{"count":0,"href":"https:\/\/www.eskimo.com\/~nanook\/wp-json\/wp\/v2\/posts\/3671\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.eskimo.com\/~nanook\/wp-json\/wp\/v2\/media?parent=3671"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.eskimo.com\/~nanook\/wp-json\/wp\/v2\/categories?post=3671"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.eskimo.com\/~nanook\/wp-json\/wp\/v2\/tags?post=3671"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}