{"id":4500,"date":"2016-10-15T15:47:27","date_gmt":"2016-10-15T07:47:27","guid":{"rendered":"https:\/\/www.eskimo.com\/~nanook\/?p=4500"},"modified":"2016-10-15T15:47:27","modified_gmt":"2016-10-15T07:47:27","slug":"storm-service-and-support","status":"publish","type":"post","link":"https:\/\/www.eskimo.com\/~nanook\/2016\/10\/15\/storm-service-and-support\/","title":{"rendered":"Storm Service and Support"},"content":{"rendered":"<p><span style=\"font-family: comic sans ms,sans-serif; font-size: 12pt; color: #800000;\">\u00a0\u00a0\u00a0\u00a0 Our services <strong>should remain reliable<\/strong> during a storm as all of the equipment is co-located in a facility with UPS power and a generator to provide power during a sustained commercial AC power outage.<\/span><\/p>\n<p><span style=\"font-family: comic sans ms,sans-serif; font-size: 12pt; color: #800000;\">\u00a0\u00a0\u00a0\u00a0 However, support is provided out of my home office.\u00a0 We do not have UPS power here and Comcast provides our connectivity.\u00a0 If the power goes out or a tree falls and takes cable down with it, our phones may be dead and I may not be able to access our servers.<\/span><\/p>\n<p><span style=\"font-family: comic sans ms,sans-serif; font-size: 12pt; color: #800000;\">\u00a0\u00a0\u00a0\u00a0 If the storm is severe we may be more difficult to reach by phone because of telephone outages.\u00a0 It may be more difficult for me to monitor our servers if Comcast cable goes down.\u00a0 The best thing to do is to call and if you don&#8217;t get through to us then leave a message and also send e-mail to support@eskimo.com.\u00a0 That way if I go some place there is power and I can gain network access, we can get your e-mail. <\/span><\/p>\n<p><span style=\"font-family: comic sans ms,sans-serif; font-size: 12pt; color: #800000;\">\u00a0\u00a0\u00a0\u00a0 Thank you.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00a0\u00a0\u00a0\u00a0 Our services should remain reliable during a storm as all of the equipment is co-located in a facility with UPS power and a generator to provide power during a sustained commercial AC power outage. \u00a0\u00a0\u00a0\u00a0 However, support is provided &hellip; <a href=\"https:\/\/www.eskimo.com\/~nanook\/2016\/10\/15\/storm-service-and-support\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-4500","post","type-post","status-publish","format-standard","hentry","category-uncategorized","wpautop"],"_links":{"self":[{"href":"https:\/\/www.eskimo.com\/~nanook\/wp-json\/wp\/v2\/posts\/4500","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.eskimo.com\/~nanook\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.eskimo.com\/~nanook\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.eskimo.com\/~nanook\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.eskimo.com\/~nanook\/wp-json\/wp\/v2\/comments?post=4500"}],"version-history":[{"count":0,"href":"https:\/\/www.eskimo.com\/~nanook\/wp-json\/wp\/v2\/posts\/4500\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.eskimo.com\/~nanook\/wp-json\/wp\/v2\/media?parent=4500"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.eskimo.com\/~nanook\/wp-json\/wp\/v2\/categories?post=4500"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.eskimo.com\/~nanook\/wp-json\/wp\/v2\/tags?post=4500"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}