My Comcrap Internet service has gone down twice tonight so far.  Both times I could traceroute to the next hop past my gateway modem but not beyond that.

     Gotta love their script readers.  I explain this to their “Account Executive”, and the first thing he does is check out my modem, says there is an issue with DHCP. Well, yes, I have static IPs so DHCP is not used.

     I tell him it’s an issue with routing in their network because I can get to their first router outside of my network and he thinks I’m talking about my router.  Argh!

     Why do they have people who have absolutely no clue or knowledge of how TCP/IP and routing work troubleshooting Internet problems?