This is the current status of the ticket. The outage was caused by a fiber cut that has been repaired. If you encounter any further problems please contact email@example.com or call us at (206) 812-0051. Thank you.
5/2/2015 11:10:00 AM – GenoZ
Our carrier reports the issue should now be resolved. We have placed multiple test calls through the reported access numbers and can no longer replicate any issues.
Please retest and let us know if you see any further issues.