I believe in giving credit where credit is due and today I got such beyond and above service from Kenmore Camera that I felt it was worth sharing.
Recently, I bought a Tech Digital Charger to charge Canon camera batteries. I bought it because it was about one third the price of the Canon name brand chargers and it had an additional plus of being able to be powered off of AC or a car cigarette lighter.
It would decide a battery was fully charged when it barely had any charge on it so I’d go out thinking I had a fully charged battery, take a dozen pictures and I’d be empty. I bought a new battery thinking it was a battery problem but the new battery did the same thing.
So, long after having lost the receipt, packaging, I took it into Kenmore Cameras along with a battery and camera to demonstrate the problem. I wasn’t expecting a refund or a replacement, I was just going to fork out for a name brand charger. The guy there immediately knew something was wrong because the LED on the charger is not supposed to light when it’s not plugged in.
He got another out of a package, it behaved properly, gave it to me and took my defective unit and put it in the package and sent it back, all with no receipt. I was expecting to spend $60 to get a charger that worked and instead got the issue resolved free.

